Re-opening a Deposit Account

If a deposit account was closed by mistake or if a client who has been inactive for some time comes back to your organization and wants to use the same account, you can re-open it.

To re-open a deposit account:

1. Open the client's profile.
2. Click on Closed Accounts.
3. Click on the deposit account that you want to re-open.
4. On the right hand side of the screen, click on Re-Open Account.
5. Add a comment about the reason for re-opening.
6. Click on Change Status.

warning

Only Current and Savings accounts can be re-opened.

---